Configuring Call Connect (Call Forwarding) Rules

From Voxalot FAQ

Voxalot Call Connection allows you to determine how all incoming calls are connected, based on a combination of inbound caller ID (CID), provider and day of week and time of day.

Voxalot allows inbound calls to be connected to fixed line numbers, voicemail, Voxalot extensions and SIP URI's based on a set of rules. Members set up Call Connection rules by entering the following details:

Priority - Defines the order in which the call forwarding rules are executed based on achieving a match. Active - Status of rule whether it is active or inactive. Match by: Inbound calls can optionally be matched by caller ID (CID) or provider Day - Day of the week, Every Day, Weekend Start Time (optional) - for call forwarding rule to be executed End Time (optional) - for call forwarding rule to end. Handling Logic - defines how inbound calls are handled. Options include routing the call to a fixed line or mobile phone, voicemail, SIP URI or Voxalot extension.

To Add a Call Connection rule, click on the Call Connection menu item and select Add from the Call Connection List Screen.

To edit a rule click on the [Edit] icon and the Call Connection form will be displayed. To Delete a rule click on the [Delete] icon and the Call Connection rule will be deleted after a confirmation prompt. Rules can be disabled or prevented from executing by setting their Active status to No.